Connecting to the PONANT Pro Website for the first time
Accessing Your Personal Space
1. Go to: us.ponant.com 2. Click on Professional Space 3. Enter your agency code
Your PRO SPACE
Quickly find your agency code and all your key contacts using the Contact button located in the top menu of the homepage.
Your contacts include: Sales team Reservations service
Search for a cruise.
Use the search bar to find a cruise by entering the cruise code (ex. BO040327), name, destination, activity, or departure date. For a more advanced search, click on the filter below the search bar.
IMPORTANT: To view the results of your search, click on "Apply" and then "Search".
Book a cruise
When entering passenger details, do not use placeholder names or fake email addresses. Doing so will create duplicate records and prevent your clients from receiving their PONANT Yacht Club loyalty benefits.
Follow our step-by-step video tutorial to learn how to make a booking in your PRO SPACE.
Find your files
Click on the “My Bookings” tab to easily access all your current and past bookings. You’ll also find helpful tips to share with your clients before they depart.
You will also find advice to pass on to your clients before their departure.
Travel with us
In the “My Travel Agent Offers” tab, you can always find your exclusive travel agent offers for traveling with PONANT EXPLORATIONS GROUP.
In the “My Tools” tab, you’ll also find our Trust Charter, which details our commitments to you, our partner travel agents, including our unique rates and our guarantee to respect the customer journey every time.
Your Marketing Tools
Access all your sales tools to better understand our brand and promote our cruises to your clients.
This includes brochures, sales manuals, benefits & commercial offers brochure, training videos, and storefront posters.
Your contact information
View your own contact information as well as your agency’s.
Keeping this up to date ensures you receive all of our communications.
Stay in touch
Choose how you’d like to receive information from us: Email, postal mail, telephone, SMS
Additional informations
You only need to log in once; your session will stay active if you accept cookies.
If you’ve forgotten your agency code, contact your dedicated sales representative.
If you already have a PRO SPACE account but have forgotten your password, simply click Forgot Your Password? to reset it anytime.