Everything you need to know about the formalities required before your departure
In order to guarantee your entry into the country or countries visited, you will need to ensure you are compliant with the public health requirements specific to each destination in advance.
You can find all the formalities you need to complete before your voyage (visas, travel authorisations per country, vaccinations, etc.) in just a few clicks by using the online search engine below and indicating each town/city visited in the drop-down menu "Your port of embarkation". The international situation can change rapidly, so be sure to check this information regularly prior to your departure.
This document also contains full information about the vaccination status required by PONANT and the administrative and public health formalities required per country.
In such an unusual period, we have implemented an Ultra Serenity policy with the most comprehensive and appropriate guarantees, so that you have greater flexibility in booking and, if necessary, the option of postponing or cancelling your next trip.
Get optimal protection with our included Covid guarantee.
Booking conditions
Covid guarantee included
• 15 days to cancel or postpone without charge after confirmation of your booking
• Cancellation until the last moment in case of a positive COVID test
• Optional pandemic assistance with repatriation cover up to €150,000. (more details on the Insurance page)
Up to 15 days
after booking
Cancel or postpone free of charge and for whatever reason.
reservation@ponant.com
- 30 days
before departure
Positive Covid test
Your cruise
cannot be operated
Free rebooking or 100% credit of all sums paid
Up to 15 days
after booking
Cancel or postpone free of charge and for whatever reason.
reservation@ponant.com
Free rebooking or 100% credit of all sums paid
- 30 days
before departure
Positive Covid test
Free rebooking or 100% credit of all sums paid
Your cruise
cannot be operated
Free rebooking or 100% credit of all sums paid