As of 3rd October 2025, PONANT EXPLORATIONS GROUP will implement a new booking system to better assist you throughout your travel experience. From that date onward, your cruises will be recorded at the end of your journey, rather than at the time of booking. This rule will apply to departures scheduled from 1st March 2026.As of 3rd October 2025, PONANT EXPLORATIONS GROUP will implement a new booking system to better assist you throughout your travel experience. From that date onward, your cruises will be recorded at the end of your journey, rather than at the time of booking. This rule will apply to departures scheduled from 1st March 2026.
If you booked

Before 3rd October 2025

Departure before 1st March 2026Cruise credited at the time of booking

Departure after 1st March 2026Cruise credited at the time of booking

If you booked

After 3rd October 2025

Departure before 1st March 2026Cruise credited at the time of booking

Departure after 1st March 2026Cruise credited at the end of your voyage

FIVE POINTS TO REMEMBER

1. On 3rd October 2025, PONANT will introduce a new booking system to better assist you in your travels and provide a smoother, more personalized experience. 2. From this date, your cruises will be credited to your loyalty at the end of your voyage, rather than at the time of booking. 3. Bookings already confirmed are not affected: you retain all points and benefits earned on bookings confirmed up to and including 3rd October 2025. The new calculation will apply only to cruises confirmed after that date, except for departures scheduled before 1st March 2026. 4. Your current PONANT Yacht Club status and its associated benefits remain unaltered. 5. No other changes will be made to the loyalty programme.

Attentive to Your Questions

No. This tool is used exclusively by our teams to support you during your bookings. You will continue to book your PONANT EXPLORATIONS voyages as usual. 

No. All statuses and benefits already acquired are maintained. Only the rule for crediting new cruises is changing.

No. The thresholds remain exactly the same. The only difference is when the change of status becomes effective – at the end of the voyage.

No. Your benefits remain unchanged. What changes is the timing of when your new status becomes effective: at the end of the voyage, based on completed cruises, and no longer at the time of booking.

No. All bookings confirmed before 3rd October 2025 will follow the current rules: voyages are credited at booking. The new calculation will apply only to bookings made after this date, except for cruises departing before 1st March 2026. 

Yes. Any cruise already credited to your loyalty balance remains counted, even if it has not yet taken place. 

No. Only cruises confirmed after 3rd October 2025 with departures after 1st March 2026 will be credited at the end of the voyage. 

Only confirmed bookings are included in the loyalty programme. 

  • If you confirmed your option/quote before 3rd October 2025, your cruise will be credited at the time of booking. 

  • If you confirm it after 3rd October 2025 for a departure before 1st March 2026, your cruise will also be credited at the time of booking. 

  • If you confirm it after 3rd October 2025 for a departure after 1st March 2026, it will be credited at the end of the voyage. 

As with any technical transition, a slight gap may appear on your loyalty counter. Our teams will ensure discrepancies are corrected quickly. If you notice an error, please contact your travel consultant. 

Yes. If you confirm your first booking after 3rd October 2025 for a departure after 1st March 2026, your cruise will be credited at the end of the voyage. From that moment, you will begin to accumulate points in the loyalty programme. If your departure is scheduled before 1st March 2026, your cruise will be credited at the time of booking.