Sail with Confidence
Whether on land or onboard, your safety is one of our absolute and primary concerns. To ensure the provision and maintenance of a hermetic "COVID-SAFE" sanitary bubble, PONANT has introduced a more stringent set of health protection measures incorporating a complete range of technological, human and equipment based measures: three “shields” designed to guarantee drastic on-board access conditions, strict on-board sanitary protocols, daily control and monitoring (guests, equipment, ships).
COVID-SAFE zone access conditions
100% of guests and and crew members will be controlled prior to boarding and comply with the COVID-SAFE zone access protocol at time of boarding.
First health questionnaire to be completed by personal doctor(1)
Mandatory PCR test(2)
Passenger’s handing over the second medical questionnaire “declaration of health”. Medical examination and mandatory antigen test (or PCR) by the PONANT medical team(3)
Denied if test results are positive, test longer than 72 hrs, having been in contact with Covid-19 case less than 14 days, if temperature >38°C/100.4°F, or symptoms detected
(1) Except for cruises in France.
(2) Mandatory PCR test except for cruises in New Zealand: do not travel if positive result or contact with Covid-19 case less than 14 days. Medical prescription send by PONANT to implement the test.
(3) Each passenger will be subjected to an antigen test before being allowed on board. Medical personnel may also perform an additional PCR test if the doctor/captain deems it necessary.
Maintenance of the COVID-SAFE zone
All persons onboard (guests and crew members) are required to comply with the mandatory health protocol, and all our onboard spaces are regularly cleaned and treated to ensure total disinfection. To preserve and maintain this sanitary bubble, shore/land excursions will only take place in regions where the epidemic is under control, or in uninhabited areas where there will not be any contact with local populations.
luggage and goods/merchandise
Provision of protection kits. Wearing a mask is obligatory outside staterooms, except during meals or aperitifs
public spaces and cabins and continuous air replenishment
and social distancing(5). Automated and systematic temperature measurement
wearing of obligatory masks or visors
5 cabins available if required
(5) Social distancing in accordance with local health instructions: 1.8 m/6 ft in Polynesia, 1.5 m/4.9 ft in Australia and 1 m/3.2 ft elsewhere.
Landing craft will be disinfected and passengers will be required to comply with a range of more stringent health protection instructions: social distancing, mask wearing, barrier procedures, temperature checks and hands disinfection before returning onboard.
Checking and monitoring of the COVID-SAFE zone
To ensure we can provide you with a COVID-SAFE zone throughout your voyage, we have designed and developed a fully-fledged checking and monitoring system with respect to the health protection situation onboard our ships.
Doctor and nurse onboard
Daily monitoring and rapid diagnosis. Biological PCR and/or antigen tests devices are available on board
TESTING AND SAMPLING
Carried out regularly in high-risk areas and on high-risk surfaces
MONITORING AND CHECKING
of both guests and the ship itself
Third questionnaire for post disembarkation follow up and potential tracking
The French flag and PONANT's exemplary standards
Topping the Paris MoU (Memorandum of Understanding) World flag rankings in 2013 & 2014, the French flag is considered the safest in the world. PONANT is the only cruise operator to fly it, providing a measure of the quality the company offers in terms of environmental standards, the safety of its ships and employment law. The fleet is checked and monitored by the Marseille based Centre de Sécurité des Navires PACA Corse and the CSN Normandy based in Caen. The safety and security equipment is annually checked and approved by the French government and French testing and inspection company Bureau Veritas. Each ship is ISM (international Safety Management) certified, which requires compliance with a set of very strict international rules and regulations.